Teleperformance has announced that it has earned Enterprise-Wide Certification by Verego.
All of Teleperformance’s global sites met the requirements of the exacting Verego Social Responsibility Standard (Verego SRS) for full certification in Leadership, Ethics, People, Community, & Environment.
Created in 2010, the Verego SRS rating systems establish a set of core social responsibility requirements for organisations to adopt as a framework for establishing and managing their own social responsibility goals and programmes.
Teleperformance achieved full certification, with honors in all five areas of the Verego SRS: leadership, ethics, people, community and environment. Each of the certifications measures a unique set of requirements.
The leadership certification recognises commitment to social responsibility with its focus on customers and the organisation’s ability to communicate commitment to key stakeholders; ethics highlights the organisation’s conduct and the processes it uses to procure goods and services, and the people certification illustrates protection of human rights and how the company handles critical employment.