Solutions
BITC Ireland (O2) - Making a difference to youth mental health in Ireland
Think Big in Ireland is a bespoke programme, designed by both O2 and Headstrong (the expert organisation in Ireland on youth mental health) to enable young people to deliver projects in their community that make a difference to young people’s mental health. For project ideas which are...
BITC Ireland (PepsiCo) - Achieving a greater work-life balance by doing one simple thing
One Simple Thing (OST) was developed to afford individual flexibility to achieve work-life balance. Employees and their manager share the responsibility of agreeing a goal that will make a positive change to the employee’s work-life balance. The manager initiates the discussion with each...
BITC Ireland (Pfizer) - Working in partnership to promote positive skills for living
• Developing a cross Company collaboration, with equal voice and shared responsibility. There were four companies in the programme: Pfizer, Sodexo, Dodder Valley Partnership and BITCI. A new departure, this approach poised key challenges:
1. building a trusting working relationship between...
BITC Ireland (Sodexo) - Fostering a culture of inclusion
Sodexo’s diversity and inclusion council was formally launched in May 2008. The following year, it helped to launch the Spirit of Inclusion, a training programme that is compulsory for all Sodexo managers. This one day programme was developed by Sodexo and is delivered by specially trained...
BITC Ireland (Ulster Bank Group) - Understanding and meeting customer expectations
Ulster Bank carried out extensive qualitative and quantitative research during 2009/10 to better understand the issues that matter most to its customers. This market intelligence highlighted that customers wanted their bank to offer a more helpful service, identifying three key areas of focus:
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