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    Enel - The Sustainability Meter Private

    With the Sustainability Meter included in Enel's new sustainability website, the company is able to give a virtual voice for the all stakeholders.

    In order to appraise the company, the stakeholder must answer 24 questions which are equally divided among issues regarding economic, social and...

    Enel - Alternative Dispute Resolution (ADR) procedure Private

    Enel offers a quality service that places particular focus on the customers' needs, even when disputes and complaints arise. The Joint Alternative Dispute Resolution (ADR) Procedure - including 17 National Consumers Associations – enables customers to reach rapid, friendly agreements without...

    Enel - Campaign on new Code of Ethics Private

    The new Code of Ethics has been reviewed by a working group involving Audit, Company Secretariat department and CSR unit; it was finally approved by the Board of Directors on September 11th 2009.

    The Campaign on the New Code of Ethics, created by the Internal Communication Department featuring...

    Enel - Stakeholder engagement Private

    The stakeholder engagement initiative has been implemented in multiple projects. The main goal is the creation of a common and shared cultural, social and environmental awareness linked to territory and an international cross-cultural exchange of ideas, linking young generations to the...