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    Enel - Alternative Dispute Resolution (ADR) procedure Private

    Enel offers a quality service that places particular focus on the customers' needs, even when disputes and complaints arise. The Joint Alternative Dispute Resolution (ADR) Procedure - including 17 National Consumers Associations – enables customers to reach rapid, friendly agreements without...

    Enel - Campaign on new Code of Ethics Private

    The new Code of Ethics has been reviewed by a working group involving Audit, Company Secretariat department and CSR unit; it was finally approved by the Board of Directors on September 11th 2009.

    The Campaign on the New Code of Ethics, created by the Internal Communication Department featuring...

    Huawei - Responsible Supply Chain Management Private

    Objective:

    • to implement an efficient and responsible CSR supply chain management process
    • to encourage suppliers to adopt responsible and proactive CSR behavior
    • to collaborate with appropriate NGOs, customers, suppliers, government representatives and other pertinent stakeholders aligned...
    Hitachi - Global Stakeholder Dialogue Private

    Objective:

    • Gain understanding on the thoughts and approach of opinion leaders on the societal and environmental issues which affect Hitachi’s mid-long term management
    • Gain stakeholders’ opinions and feedback for our vision, strategy and technologies
    • Increase our credibility and...