Solutions
- CSR manager.
- Logistics.
- Management control.
- All direct employees of the headquarters and branch offices.
- Encouraging the safety culture and by making workers aware of the possible...
- Appointments to management roles (including external recruitment and internal...

Enel - The Sustainability Meter
With the Sustainability Meter included in Enel's new sustainability website, the company is able to give a virtual voice for the all stakeholders.
In order to appraise the company, the stakeholder must answer 24 questions which are equally divided among issues regarding economic, social and...

Hitachi - Human Rights & Diversity Project
The purpose of the ‘Human rights & diversity Tool Package' is to enhance Hitachi’s performance within these two areas. The initiative aims to help the various European business groups to address the issues, by providing a central platform with specific tools and guidance...

Impronta Etica (Obiettivo Lavoro) - Workers
The policy, promoted by the company's management, will involve the following functions for their practical implementation:
The initiative, through a mechanism of direct and...

Enel - Alternative Dispute Resolution (ADR) procedure
Enel offers a quality service that places particular focus on the customers' needs, even when disputes and complaints arise. The Joint Alternative Dispute Resolution (ADR) Procedure - including 17 National Consumers Associations – enables customers to reach rapid, friendly agreements without...

IMS Luxembourg (Tempo-Team) - MoMoney, Emma-at-work, Goed-Werk, PowerCatering
This initiative creates dedicated programs, distinct from regular commercial activities, to meet the needs of more vulnerable and distanced labour market applicants. The programme focuses particularly on younger and first time applicants, the chronically ill and the immigrant...

Enel - Campaign on new Code of Ethics
The new Code of Ethics has been reviewed by a working group involving Audit, Company Secretariat department and CSR unit; it was finally approved by the Board of Directors on September 11th 2009.
The Campaign on the New Code of Ethics, created by the Internal Communication Department featuring...

Enel - Stakeholder engagement
The stakeholder engagement initiative has been implemented in multiple projects. The main goal is the creation of a common and shared cultural, social and environmental awareness linked to territory and an international cross-cultural exchange of ideas, linking young generations to the...

Impronta Etica (ANCD & CONAD) - Mentors in retailers' association in Italy
Through mentors, CONAD aims to help new entrepreneurs to bear values and practices that are in line with the cooperation's principles and CSR assumptions (which means they are able to put the enterprise to use in the territory where it operates, today and in the future). The objectives are: to...

Impronta Etica (C.M.B. Società Cooperativa Muratori e Braccianti di Carpi) - Safe for job
The company respond to the challenge through the implementation of an Integrated Management System to ensure quality, safety and the environment. This management system improved personal safety behaviours through:

Hitachi - Gender Diversity Action Plan
The Diversity Action Planning team assessed the workforce demographic and came up with a number of appropriate targets and measures.
1. To increase the number of female managers with the following targets: