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    BITC Ireland (Diageo) - Engaging with our Staff on the Issue of Responsible Drinking Private

    In response to the feedback we received, a communications campaign was devised for Ireland, both North  and South called "Clear Thinking, Responsible Drinking". 

    We also took feedback on the best ways to communicate the messages/information and formulated a multi-media campaign to support...

    BITC Ireland (Telefónica O2) - Block It Private

    Block It is designed to combat bullying on mobile phones.  It works by blocking unwanted text, picture and video messages from other mobile phone numbers.  The service is free of charge to O2 customers.  It can block messages sent from any Irish mobile phone operator and will work on any...

    BITC Ireland (Telefonica O2) - iPhone app prototype for children with autism Private

    Irish Autism Action (IAA) is Telefonica O2 Ireland's charity of choice since 2005. One of the overarching objectives of the O2 & IAA partnership is to use and harness O2's technology to help children with autism communicate better. In 2009, O2 helped a parent of two children with autism along...

    BITC Ireland (CRH) - Using Solid Recovered Fuel (SRF) as a substitute for coal Private

    Approximately 40% of the CO2 generated in the production of cement clinker arises from the carbon content of the fuels used, due to the traditional reliance on fossil fuels within the industry. In order to reduce the carbon footprint of its process, Irish Cement has embarked on a programme of...

    BITC Ireland (EBS) - Demystifying financial jargon for all Private

    The EBS/National Adult Literacy Agency (NALA) Financial Literacy Programme started over six years ago, the ultimate aim being to enable people to make informed and relevant financial decisions on a daily basis. www.makingcents.ie is a free online financial education resource aimed at anyone who...

    BITC Ireland (ESB) - Personalising energy saving recommendations for customers Private

    ESB Electric Ireland’s Energy Saving Wizard is an online tool which guides customers through a series of questions about their house and their energy consumption patterns. From the answers provided we can offer energy saving recommendations personalised to the customer’s home. These...

    BITC Ireland (Ulster Bank Group) - Understanding and meeting customer expectations Private

    Ulster Bank carried out extensive qualitative and quantitative research during 2009/10 to better understand the issues that matter most to its customers. This market intelligence highlighted that customers wanted their bank to offer a more helpful service, identifying three key areas of focus:

    ROCHE - CLOSE TO PATIENTS Private

    Close to patients is an innovative project that Roche has implemented starting from the simple consideration that Roche employees do not always have the opportunity to see the impact and consequence of their daily job on patients' hopes and lives. Partner: Patients groups, clinicians, caregiver....

    HOLCIM (ITALIA) - SUSTAINABILITY REPORT Private

    In 2005 Holcim (Italy) decided to embark on a sustainability reporting journey according to the Global Reporting Initiative with the following objectives:
    • Promoting internal alignment;
    • Presenting the sustainability issues and performance of all our operations (starting from cement and...