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    IMS – Entreprendre pour la Cité (PSA Peugeot Citroën) - Application of the Global Framework of Social Responsibility to Group Subsidiaries Private

    The global framework agreement on the company's social responsibility was executed on March 1, 2006, by PSA Peugeot Citroën's management and the FIOM (Fédération Internationale des Organisations des Travailleurs - International Federation of Workers' Organizations) and the FEM (Fédération...

    IMS Entreprendre pour la Cité - Measuring and managing social policies Private

    IMS-Entreprendre pour la Cité has further developed its audit tool to help companies in all sectors to measure and develop their social performance.

    The tool is based on a standard developed following a year-long consultation process with member companies to identify best practices and...

    Enel - The Sustainability Meter Private

    With the Sustainability Meter included in Enel's new sustainability website, the company is able to give a virtual voice for the all stakeholders.

    In order to appraise the company, the stakeholder must answer 24 questions which are equally divided among issues regarding economic, social and...

    Enel - Alternative Dispute Resolution (ADR) procedure Private

    Enel offers a quality service that places particular focus on the customers' needs, even when disputes and complaints arise. The Joint Alternative Dispute Resolution (ADR) Procedure - including 17 National Consumers Associations – enables customers to reach rapid, friendly agreements without...

    Enel - Campaign on new Code of Ethics Private

    The new Code of Ethics has been reviewed by a working group involving Audit, Company Secretariat department and CSR unit; it was finally approved by the Board of Directors on September 11th 2009.

    The Campaign on the New Code of Ethics, created by the Internal Communication Department featuring...

    ROCHE - CLOSE TO PATIENTS Private

    Close to patients is an innovative project that Roche has implemented starting from the simple consideration that Roche employees do not always have the opportunity to see the impact and consequence of their daily job on patients' hopes and lives. Partner: Patients groups, clinicians, caregiver....

    HOLCIM (ITALIA) - SUSTAINABILITY REPORT Private

    In 2005 Holcim (Italy) decided to embark on a sustainability reporting journey according to the Global Reporting Initiative with the following objectives:
    • Promoting internal alignment;
    • Presenting the sustainability issues and performance of all our operations (starting from cement and...