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    Enel - Alternative Dispute Resolution (ADR) procedure Private

    Enel offers a quality service that places particular focus on the customers' needs, even when disputes and complaints arise. The Joint Alternative Dispute Resolution (ADR) Procedure - including 17 National Consumers Associations – enables customers to reach rapid, friendly agreements without...

    Enel - Campaign on new Code of Ethics Private

    The new Code of Ethics has been reviewed by a working group involving Audit, Company Secretariat department and CSR unit; it was finally approved by the Board of Directors on September 11th 2009.

    The Campaign on the New Code of Ethics, created by the Internal Communication Department featuring...

    Solvay - Solvay Sustainability Screening for Sites – S3S methodology Private

    Solvay has developed a unified methodology: S3S (Solvay Sustainability Screening Sites). It is a strategic tool to help take decisions about the future of industrial sites. It is made of guiding, structured, quantitative & qualitative questions: about 43 indicators covering all aspects of...