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    Enel - The Sustainability Meter Private

    With the Sustainability Meter included in Enel's new sustainability website, the company is able to give a virtual voice for the all stakeholders.

    In order to appraise the company, the stakeholder must answer 24 questions which are equally divided among issues regarding economic, social and...

    Enel - Alternative Dispute Resolution (ADR) procedure Private

    Enel offers a quality service that places particular focus on the customers' needs, even when disputes and complaints arise. The Joint Alternative Dispute Resolution (ADR) Procedure - including 17 National Consumers Associations – enables customers to reach rapid, friendly agreements without...