In Switzerland, L’Oréal has adopted an unprecedented approach to disability inclusion: the company is not only recruiting persons with disabilities for public-contact positions, it has also created a product-use tutorial for consumers who are deaf or hard of hearing.
For more than a decade, L’Oréal has been committed to developing a results-oriented Diversity and Inclusion strategy with several key emphases: “Diversity and inclusion are an integral part of L’Oréal’s ‘Beauty for All’ mission,” says Jean-Claude Le Grand, L’Oréal’s Director of International Human Resources Development and Corporate Diversity Director. “Our people-centred culture and diverse workforce are contributing factors to our success and are naturally part of our core values. That’s why it’s so important to do even more to integrate persons with disabilities around the world, respecting our intention to become a world leader in diversity management.”
L’Oréal is one of the world’s top 20 companies in proactively addressing diversity and inclusion, according to the new Diversity & Inclusion (D&I) index introduced by Thomson Reuters last September.