IBERDROLA CLIENTES, S.A.U.

Type

Type 1: Commercial partnership

Sector of the company/organisation

Energy & Utilities

Name of activity/project (or solution offered)

GRID4EU

Relevant urban sustainability topic

energy
resource-efficiency (waste, water, materials, circular economy,…)

Start year

2011

End year

2016

Brief project summary

GRID4EU is an innovative Smartgrid project that consists of large-scale demonstrations of advanced smartgrid solutions located in six European countries. Iberdrola Clientes participates in the Spanish demo providing information to 200 residential customers on their electrical consumption and the cost in real time.

Short activity description

The scope of the Customer Engagement Pilot is to make customers active participants in Smart Grids. It is based on an In-Home Display attached to a Smart Metering system. This device provides end-users with direct feedback on their energy consumption and costs. In this programme, customer behaviour will be analysed in terms of the response to external inputs: current consumption, messages and tips for energy saving, time-of-use tariffs and critical peak pricing.

Achieved impact

200 residential customers of Castellón de la Plana (Spain)

More information on the project

Title

Head of Corporate Social Responsibility