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Corporate Sustainability Is Speeding Up, What Are Your Stakeholders Thinking?

Friday, September 27, 2019

Sustainability is gaining new momentum under the pressure posed by new EU regulations and social movements such as Gilet Jaune and the FridaysForFuture climate strikes. Does your company have a plan for the sustainability challenges ahead? CSR Europe can help you bringing relevant stakeholders to the table for a face-to-face dialogue that will ensure the long-term success of your company. Discover our Stakeholder Dialogue Service.


From the Gilet Jaune and the FridaysForFuture climate strikes started by the young Swedish activist Greta Thunberg, to the new Sustainable Finance Action Plan adopted by the European Commission, corporate sustainability is gaining new momentum. Businesses are urgently asked to speed up their efforts to innovate their business models, tackle climate change, and enhance social inclusion in their communities. Now more than ever, it is important for businesses to engage with external actors and find solutions to the complex challenges arising from globally interdependent problems.  

Face-to-face stakeholder dialogue allows companies to initiate and sustain constructive and successful external relationships over time. Going beyond lengthy online surveys and quick phone calls to understand what stakeholders expect in the future is therefore central for the long-term success of a company. By avoiding a “tick the box” approach, companies such as Hitachi have obtained quality feedback from customers, suppliers, distributors and peers. CSR Europe facilitated a Stakeholder Dialogue for the Japanese multinational and helped it to improve its Sustainability Strategy and Sustainable Development Goals (SDGs) actions. “The stakeholder dialogue was very fruitful, and the stakeholders CSR Europe brought to the table gave Hitachi many useful suggestions and feedback” said Hans Daems, Hitachi’s Group Public Affairs Officer.

CSR Europe’s proven methodology is also made stronger by its wide pan-European network of companies, National Partner Organisations, experts from EU institutions and national governments that can be brought around the table. “I think the value of CSR Europe lays on its open-door method of moderating high – level engagements, which is key to the success of the stakeholder dialogue. CSR Europe has a vast pool of experience in engaging stakeholders, and a great expertise in the field of raw materials sustainability, including natural rubber”, stated Eleonora Pessina, Group Sustainability Officer at Pirelli.

Feedback provided during stakeholder dialogues will inform company actions and successful reaction to change, while allowing to identify and manage external risks. Such dialogue with stakeholders can also form the basis for future collaboration and partnerships with the company.

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View our Stakeholder Dialogue Service Offer


Paula Byrne

Director of Sustainability Management and Network