Every CSR Europe member has a personal account manager who acts as a primary contact point and regularly informs members about opportunities for engagement based on their interests.
Your account manager can assist you with information requests, providing relevant documentation that CSR Europe has readily available and connect you with other practitioners in the network.
In addition to the account management service, CSR Europe member companies are entitled to an annual helpdesk credit for bespoke service. Examples of services CSR Europe can provide are:
- A structured review of a CSR/sustainability report: benchmarking a member's CSR report against company and reporting best practice and highlighting latest trends and developments
- Issue specific research, for example a sector/competitor benchmark research on a specific CSR issue, or an overview of the latest European policy developments in a particular area
- CSR trainings for practitioners from the field and/or colleagues from other business functions in their company
If a member company should wish to pursue more in-depth services , this can be discussed on a bilateral basis. CSR Europe can for example assist companies in:
- Organising a stakeholder dialogue session on a specific topic of key importance to the company, e.g. to receive feedback on a company's reporting and communication on its social and environmental performance, read more
- Providing an expert judging panel for a company's internal CSR Awards
- The creation of B2B working groups - previous examples can be found here
Many of the reports resulting from the individual services have an added value not only to the company initially requesting it, but also to CSR Europe’s network as a whole. Upon members' request, CSR Europe makes selected reports available for members online.
Individual CSR report reviews
We believe that reporting plays an important role in building towards the Enterprise of the future as it is not an end in itself, but rather a powerful tool for supporting internal change, facilitating stakeholder decision making and communicating a company’s commitment and progress – which for our members – means creating value that contributes to economic, societal and environmental progress. Additionally many external drivers (legislation, assurance, frameworks, media) influence our members to seek the most efficient and productive use of reporting as opposed to creating long documents full of information in search of an audience.