Financial Inclusion

Through a series of quantitative and qualitative surveys, Associazione Bancaria Italiana and Sodalitas identified the barriers which keep 'unbanked' and 'underserved' segments of society from full integration into the social and economic fabric of Italy.

Did you know?

• The migrant adult population in Italy increased by 21% between 2005 and 2007
• Today 30% of migrants in Italy are not financially integrated, however, two years ago this figure was closer to 50%
• Microfinance services, useful for migrants, are offered by a number of banks that corresponds to 70%of total assets and 73% of bank branches

Sustainable Financial Services for Underserved Potential Customers

Underserved potential customers, including migrant and temporary workers, low-income families and micro and social enterprises, represent an opportunity to improve financial inclusion in the banking sector.

Through a series of quantitative and qualitative surveys, Associazione Bancaria Italiana (ABI) and Sodalitas identified the barriers which keep 'un-banked' and 'underserved' segments of society from full integration into the social and economic fabric of Italy.

These findings represent the outout of the Financial Inclusion: Sustainable Services for Underserved Potential Customers Laboratory and can be found in the following documents.

Demand Side Survey

Offer Side Survey

Best Practice - Offer Side Survey

Get Equipped

Flyer - Financial Inclusion (PDF)

Reports (available in English in January 2009):

See Also . . .

• Over 100 company solutions on Mainstreaming CSR in our CSR solutions database
• Over 100 company solutions on innovative Business Partnerships in our CSR solutions database
• More information about the CSR Laboratory on Financial Inclusion
• CSR Europe's Enterprise 2020 Collaborative Venture on Financial Inclusion for Europe's Youth and Retirees.

Laboratory Leader and Facilitator