Financial Inclusion

Did you know?

• The migrant adult population in Italy increased by 21% between 2005 and 2007
• Today 30% of migrants in Italy are not financially integrated, however, two years ago this figure was closer to 50%
• Microfinance services, useful for migrants, are offered by a number of banks that corresponds to 70%of total assets and 73% of bank branches

Sustainable Financial Services for Underserved Potential Customers

Underserved potential customers, including migrant and temporary workers, low-income families and micro and social enterprises, represent an opportunity to improve financial inclusion in the banking sector.

Through a series of quantitative and qualitative surveys, Associazione Bancaria Italiana (ABI) and Sodalitas identified the barriers which keep 'un-banked' and 'underserved' segments of society from full integration into the social and economic fabric of Italy.

These findings represent the outout of the Financial Inclusion: Sustainable Services for Underserved Potential Customers Laboratory and can be found in the following documents.

Demand Side Survey

Offer Side Survey

Best Practice - Offer Side Survey

Get Equipped

Flyer - Financial Inclusion (PDF)

Reports (available in English in January 2009):

See Also . . .

• Over 100 company solutions on Mainstreaming CSR in our CSR solutions database
• Over 100 company solutions on innovative Business Partnerships in our CSR solutions database
• More information about the CSR Laboratory on Financial Inclusion

Laboratory Leader and Facilitator